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Selected work · Product Design

Designing complex products into experiences people actually want to use.

A few stories from AI, data platforms, and the produce supply chain that drove adoption, grew revenue, and shifted entire org roadmaps.

Building AI Workflow Insights for Teams

Designing a product from zero, then changing how we built it.

I joined as the sole designer when the product was only a founder's idea. I explored directions through design while the team was hired, then shaped the 1.0 milestone for users to test. Along the way, my work moved from static Figma files to working prototypes and design system code.

Outcome
Handed off a 1.0 ready to build from and ready for users to test.
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Every run, captured
A summary of every workflow run across all teams. Captures the last 4 weeks and the current week.
Total runs
1,342
Active workflow time
241h 06m
People
6
Workflow groups by domain
Sales
4 workflows
1186 runs
Customer support
2 workflows
104 runs
Finance
3 workflows
52 runs
Top 5 tools used
ERP
162 runs
Email
131 runs
Spreadsheets
52 runs
Chat
31 runs
Bank portal
19 runs
Workflows (9)
WorkflowDomainPeopleActivityRuns
Order intake
Inbound customer order to confirmed order in the ERP
Sales
NIRT
236
Shipment status check
Customer asks about a shipment; status sent back
Sales
NIRT+5
97
Return requests
Sort inbound returns and route them to the right desk
Customer support
RI
31
i
Plan ahead with Fabric
Explore what's available and plan your migration.
Migrate to Fabric
Migration assessment
Factory · Sales-Analytics-ADF
142 pipelines · 1,038 activities scanned
Ready88
Needs review30
Coming soon14
Not compatible10
The ADF → Fabric migration experience

Getting an enterprise migration aligned and off the ground.

Azure Data Factory had become the go-to tool for data pipelines across industries for over a decade. Microsoft built Fabric as its newer all-in-one platform, but the challenge was building a migration that didn't break while getting everyone internally aligned. I partnered with my team, brought stakeholders together across two large orgs, and led the end-to-end design to make migration something teams could actually trust.

Outcome
Mount-first, assessment-first is now the migration path Microsoft publishes.
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Optimizing repacks at Silo

Turning a limited feature into the tool that unlocked a new segment.

Silo's repack workflow only supported 1:1 conversions, so almost nobody used it. Large produce shippers needed far more complexity than that. I led the research and end-to-end design to get there, building the capability that finally gave sales a way in.

Outcome
250% more repacks created, with $91M in annual GMV from newly added accounts.
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S
Repacks · Many-to-many
Convert bulk produce into retail-ready packs.
Create repack
Repack #1380 · summary
NW Warehouse
3 inputs → 2 outputs · 100% yield
Input units
750
Output units
660
Repack total
$11,185
S Silo | Orders | Online Orders PL
Orders
Purchase OrdersSales OrdersEDI OrdersOnline OrdersPrice Sheets
Navigation overhaul at Silo

Rebuilding a navigation that couldn't scale.

Silo's original navigation was built around two roles: buying and selling. As the platform grew, that structure stopped working, forcing a completely different, isolated view every time someone switched roles. I drove a design-led initiative to raise awareness of the problem and overhaul the IA, without breaking the workflows our users depend on.

Outcome
Shipped to every user without a single request to bring the old nav back.
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